How might we make Ferpa Lima’s expertise feel as credible and approachable online as it is in practice?
PROBLEM FRAMING
The live site had a PhD, publications and Brazilian trainer licensing, but one homepage tried to carry six topics: about, policies, online consultancy, blog, exercise library, and a member area. Visitors had to dig for the offer, the price, and how to get in touch. The funnel was broken at every step: a prospecting page asked for personal data before stating any value, the consultancy page hid prices in thin type and put each CTA above the benefits, and contact lived in the homepage footer.
Audience
Core: Primarily LGBT women and gay men, roughly 20-45, seeking health and weight-loss support in a judgment-free space. Growth: pregnancy, older adults, diabetes, TAF prep, chronic pain.
Constraints
Stay on Wix so payment and finance workflows stay intact. Design inside builder limits for plans, checkout, forms, and SEO. Preserve brand colors and Portuguese product copy, and protect academic credibility without inventing new product lines.

The hero imageWhy it fails - The first screen has no value propositionThe hero holds only a standalone brand wordmark, so it never says what the service is or what it does for the visitor above the fold.
RESEARCH
Audit overview
I mapped ferpalima.com.br, then audited homepage, about, consultancy, policies, and the prospecting page. Blog and the exercise library were reviewed and kept out of scope. The sitemap below is the existing site: many pages, unclear jobs, and a homepage that tried to do all of them.
Heuristic findings
- Pricing cards put the CTA above the plan benefits, showed prices in a thin weight with no visible "R$", and used low-contrast ghost buttons
- Heroes on the homepage and consultancy carried no value proposition or CTA, so the offer was invisible until the visitor scrolled
- Contrast failed in four places: white on blue/lime plan cards, dark on lime, grey on white body copy, and white on photography
- The prospecting page (Oportunidade) asked for name, surname, email and WhatsApp before stating any value in return
- Stakeholder notes locked the rest of the brief: keep payments intact, lead with evidence-based exercise science, and treat individualized routines as the differentiator.
DESIGN PRINCIPLES
Give each job a page, so credibility and conversion stop competing on the same scroll.
• One page, one job: rebuild the IA so offer, decision, proof, and hire are not stacked on the homepage
• Lead with the differentiator: individualized, science-prescribed routines before deep biography
• Make the decision obvious: named plans, visible prices, and a hire path that is not a footer
Tradeoff: denser academic content moved to About so homepage and pricing could convert faster, while specialists still reach bio and publications.
SOLUTION
The new IA gives each job a page. Homepage is the story and the offer. Pricing, About and Contact take decide, trust, and hire. Other existing areas (blog, exercise library, member space) stay in the map, outside this pass. Screenshots use English for this portfolio; the live Brazilian product stays in Portuguese.
1. Pricing
A dedicated decision page with named plans, a bestseller path, and visible Pix, Boleto, and card options. Plan choice leaves the homepage scroll so checkout is easier to act on.
2. About
The trust page for credentials, publications, and inclusive identity. Specialists still reach the academic story after the homepage tradeoff, without slowing conversion.
3. Contact
A standalone hire path with form and WhatsApp, not a homepage footer afterthought.
VISUAL LANGUAGE
The system keeps Ferpa’s green identity while shifting to cleaner section rhythm, soft cards, and photography-led heroes.
Typography
Large display headlines for heroes, numbered steps and card titles for scan, and a comfortable sans body for longer Portuguese reading.
Color palette
Brand green for CTAs and accents, soft neutrals for reading surfaces, photography for atmosphere, and a dark footer for grounding.
Components & patterns
Reusable patterns include pricing cards, how-it-works grids, benefit cards, testimonials, publication cards, FAQ, and a dual-panel contact form.
VALIDATION
I reviewed the redesigned comps against stakeholder goals: credibility without hype, individualized routines visible as the differentiator, a clear decide-and-hire path, and inclusive signals for core and growth audiences. Blog, exercises, and the member space stayed out of scope for later.
RESULTS
Shipped a new information architecture on the existing Wix site, with the funnel pages redesigned in Figma.
• Simpler structure - jobs that used to compete on the homepage (offer, proof, hire) each have a page; blog, exercise library, and the member area stay in the map
• Focused conversion paths - pricing moved to a dedicated decision page with named plans and visible prices; contact became its own hire page instead of a footer afterthought
• Accessibility addressed - contrast fixed on plan cards, benefit blocks and footer; text hierarchy and line length corrected
Quantitative tracking (traffic, conversion, ranking) pending post-launch.
